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Showing posts with label service. Show all posts
Showing posts with label service. Show all posts

Saturday, February 7, 2015

Introducing Carolina Mobility Sales

Based in Charlotte, North Carolina, Carolina Mobility Sales is a company specializing in selling accessible vehicles, scooters, wheelchairs, and accessories for people with disabilities. They also service vehicles and other products, and they offer vehicle/equipment rentals.

1. How did you first get started in the mobility services industry?

I was recruited by Brett nine months ago after having spent 30 years in the automobile industry.

2. When it comes to making a large purchase that will need to last for years--like an adaptive vehicle or a motorized wheelchair or scooter--how do you help customers make sure that they are find the best items to match their personal needs?

We do an assessment on the customer to see what his needs and wants are, mobility needs, and cash and/or financing options.

3. How do you choose which products to carry in your store?

Products are chosen by Jim and Glyn.

4. What type of maintenance should owners expect when buying a new scooter or chair? For example, how long does a battery normally last?

Scooters have a limited warranty for one year. We service what we sell.

5. What are some everyday things you do in your business to maintain a high level of customer service?

We try to adhere to their appointment times, don't overbook, are conscious of their physical conditions, make house calls, and offer pick-up and delivery service for service department customers.

Monday, January 19, 2015

Introducing Texas Garage Door Repair

If you need service for your garage door in Austin, check out Texas Garage Door Repair. They offer a range of service options, whether you need repair or complete replacement of your garage door.

Garage doors are one of those aspects of your home that simply can get worn out over time. An old garage door not only lowers the perceived value of your property, but it can also be a safety risk for your home. I'm sure most of us have plenty of belongings in our garages that we wouldn't like to lose to burglary--plus, many garages provide access to the rest of the home as well.

Many garage door repairs are simple, just requiring the replacement of springs or other relatively small parts. Or maybe your garage door opener is lost or broken, and you need it to be fixed or replaced. Why spend the time and money on a DIY job with your garage door when you could hire an expert who specializes in this aspect of home maintenance?

You can also work with Texas Garage Door Repair for regular maintenance of your garage door, extending the life of your door and protecting your investment. For more info, visit the company online.

Thursday, November 20, 2014

Introducing ChronoStore, An Online Watch Retailer Based in New York

A leading online retailer for watches and jewelry, ChronoStore is based in Manhattan, New York. The jewelers at ChronoStore have decades of experience in customizing and selling watches, and they also offer a full-service repair center. Whether you're looking for a watch that will last many years, or you're wanting to restore a watch by having it professionally repaired, ChronoStore is a great resource to check out. They also sell a large collection of professionally inspected preowned watches. Learn more about Chronostore's services by clicking here.

1. How and when did Chronostore get started?

We first started selling jewelry in 1992, with only two employees. In 2000, we added watches to our inventory, and our business grew from there. Now we have over eleven employees, from salespeople to photographers to website administrators--and of course, several watchmakers.

2. What services do you offer for online customers?

We strive to offer competitive pricing and a solid return policy. We have low prices every day, including a special deal of the day that gives customers even more of a discount on our already discounted prices.

We have a 100% 14-day hassle free return policy, with no restocking fee for returned merchandise.

To meet our customers' needs when it comes to quality, selection, and pricing, we sell a variety of preowned watches. We also sell customized watches, which can include custom diamonds on face of the watches and/or the bands. We work with customers to create a unique watch by customizing dials and bands in many different ways.

3. What are some of the benefits for customers when it comes to choosing preowned watches instead of brand new ones?

All of the preowned watches we sell have been professionally inspected, so customers know they are getting a product that works well and isn't a cheap knock-off. Our watches are 100% authenticity guaranteed. With a preowned watch, you can get an expensive, high-quality watch for a fraction of the price.

4. When it comes to buying a watch for someone else as a gift, what are some tips you would offer?

Be sure to keep the receipt for 14 days, giving the recipient time to decide if they might need to return the watch for any reason. You should also keep the box and all the papers or manuals that came with the purchase. If any of items that came bundled with the item are missing, it makes it difficult for the item to be resold. Although there is no restocking fee, if you have to return an item and are missing any of the packaging, etc, ChronoStore will charge for the missing part which is usually more expensive because it's very hard to replace.

5. What are some good criteria for deciding when it's wise to have a watch repaired and when it might be time to buy a new watch?

We find that generally people buy a new watch because they want to own something new or stylish.

On the other hand, many people have a much-loved watch that they've owned for many years--or they might inherit a watch from a family member. Please bear in mind that all watches are repairable. Although watches can't always be repaired with their original parts, their parts can be replaced with after market parts which last the same amount of time--if not longer. In fact, after market parts sometimes function better than the original ones. When it comes to having a watch repaired, the labor and the parts are also very affordable.