Friday, May 27, 2016

Meet Ross Lang, Owner of Cobb Pawn & Gold in Marietta GA

Ross Lang is the owner of Cobb Pawn & Gold in Marietta, Georgia, a family owned shop that has been in business for over 30 years.

1. How long have you been in business?

Cobb Pawn and Gold is a family owned and operated business established in 1982 as an alternative to a typical pawn shop in Marietta, GA with more the look and feel of a fine jewelry store, including the personal service you would expect. We specialize in low interest loans on diamonds, jewelry, watches, and other valuable assets. We also offer loans on boats, PWC's, heavy equipment, and more, all stored on our secured lot.

2. Why should you get a loan at Cobb Pawn & Gold vs a typical pawn shop?

We are a family owned and operated business. With over 30 years experience in the jewelry business, we have the expertise to assess and offer you the true value of your fine jewelry at interest rates a fraction of that of a typical pawn shop. Unlike most of our competition, our mission is not to acquire your treasured possessions and flip them for a one time quick profit; our goal is to have a long-term personal relationship with you. Many of our first time loan customers become some of our best retail customers, returning every holiday or birthday year after year for that special item and the same quality of service and respect they received the first time they walked in our door.

3. What is the most unusual item brought into your store?

It's hard to come up with just one item out of the thousands of loans over the last 30 plus years, but the first thing that comes to mind is a 1966 Pontiac GTO Tri-power with factory original paint. We've had the car a couple of times. The customer owns a small seasonal business of his own and has used it as collateral to purchase additional inventory when needed.

4. Is there really such a thing as win-win with pawn shops?

Yes. We recently had a customer that had a pawn loan with a local competitor on a civil war-era rifle that had been in his family for generations. He's retired on a fixed income and was caught in a dead end loan that he could never afford to pay out; he only pay the monthly fees and the pawn shop he was at would not accept any principal payments. We paid out the loan and wrote him a new loan at half the interest rate he was paying. The discount in the rate left him enough cash to pay on the principal every month, and he was able to get his rifle back in a few months.

5. You have fantastic reviews online. Why do your customers keep coming back?

Being a family ran business, we offer superior customer service at the best rates in the industry; it's that simple! Our loan process is fast, easy, and private. All your transactions with Cobb Pawn and Gold will be kept confidential by us. In addition, all your jewelry collateral, while in our possession, will be fully insured, secure and kept off premise in a bank vault. That's why Cobb Pawn and Gold's growing customer base and our reputation of discretion and professionalism have attracted some well-known local athletes, executives, entertainers, small business owners, and prosperous locals who need quick cash. We are well-known in the industry and purchase fine jewelry and Swiss watches all over the southeast from pawn shops and jewelry dealers.

Thanks, Ross!

1 comment:

  1. The rate of interest on Pawnshops is extremely low compared to banks and others. At times of the financial crisis, you need to look for notable pawn shops where you can get loan easily and in a very short time span. There are countless pawn shops available out there, but you need to research thoroughly in order to locate the best one.