Unfortunately, consumers have to be very careful when choosing cleaners because too many companies have given the industry a bad reputation by using bait and switch tactics, hidden fees, and outright deception. It's best to look for companies like that operate with transparency and use upfront pricing for services. You'll find C & E's prices on the front page of their website.
When I asked about her number one priority as a business owner, Cheryl Shenave of C & E said, "The most important aspect of our business is the customer and meeting the customer's needs and expectations 150%."
In describing her experiences as the owner of C & E, she went on to say, "In business the little things can mean the difference between getting repeat business or never hearing from the customer again. We like to say 'We aren't satisfied until You are satisfied!' but if I had to sum up our attitudes about customer service, I would say that customer satisfaction is our number one priority above any other aspect of our business. Our goal is to build our company one customer at a time and do that in such a way that our customers feel completely confident and comfortable referring their family and friends."
C & E offers green services upon request--and all of their solutions are FDA approved. The company has extensive experience with cleaning projects for residential homes as well as businesses. If you're in the Houston area and looking for honest, customer-centered service for carpet cleaning, air duct cleaning, and more, check out http://www.candecarpetsandvents.com.